The professional direct „face-to-face“ interview still is valued as a core research element and a core experience for the participant, as well, if it touches profound points. Such an exchange – especially about illnesses and life – is quite an existential thing. To talk about the very private things with a stranger always associates a cathartic effect: To reflect and talk about oneself, guided and within a protected frame, noticing the flow of self exploring, stopping, blocking, opening up. These are cornerstones within the dynamic of the in-depth-interview.
In-depth interviews provide a protected space creating a special transference ambiance. This allows participants to step-wise unfold and discover their experiences and emotions with the issue.
Along the felt logic of physical presence: A professional moderator is also a resonance tool for perceiving the atmospheric and physical interaction course and feeding it back as part of the process and outcomes. Physical appearance, behavior, mimic, gestures, undertone story and process style are part of the learning about the issue. Getting so close is why productive interviews remain demanding, also physically. They are a collaborative work piece.
Our interviews go beyond the standard in-depth interview, as it is hypothesis-driven, lifting the different levels from storytelling (such as typical routines, preferences), to tensions and conflicts, the embedded reasons of why someone prefers to live and to do things the way they do, which we can follow and uncover from the joined journey of the interview process itself.